Exactly What to Say and When to Say It During a Training Session
Silence isn’t always golden—especially when your job is to keep clients engaged. But talking too much can be just as disruptive. The key is finding the right balance.
A well-structured workout is like a well-composed song:
- The exercises and pacing create the rhythm.
- Your words shape the lyrics.
Knowing when to speak and what to say can mean the difference between a great session and one that falls flat.
Every client is different. Some need motivation, others need structure, and some just need an engaging distraction to get through their session. Here’s how to adjust your communication style based on different personalities:
1. Clients Who Dislike Working Out
Not everyone loves exercise, and that’s okay. Your job? Make the session feel less like a chore.
✔ Provide engaging explanations – Talk them through the purpose of each exercise.
✔ Use conversation as a distraction – A casual chat between sets can keep them engaged.
🚨 Caution: Don’t let the conversation overtake the workout—stay in control.
2. Quiet or Reserved Clients
Some clients aren’t naturally chatty, and that’s fine. But silence can make a session feel twice as long.
✔ Focus on the exercises – Explain movements, benefits, and how they align with their goals.
✔ Give clear cues and feedback – Keep them engaged with precise coaching.
✔ Use small talk strategically – If appropriate, a light mention of the weather, weekend plans, or a great meal can break the ice.
3. Clients Who Talk Non-Stop
Endorphins + a good conversation = a session that quickly goes off track.
✔ Be polite but firm – If a client is talking too much, don’t be afraid to redirect.
💡 Try saying:
"Excuse me, I'm sorry! Let’s do this set first, then I want to hear the rest of what you're saying."
4. Clients Who Rush Through Exercises
Moving too fast isn’t always a sign of enthusiasm—it can lead to muscle imbalances and injuries.
✔ Enforce proper form – Make sure each phase of movement is controlled.
✔ Use cadence counting – Guide them through a 4-2-2 tempo:
- 4 seconds contraction (lifting)
- 2 seconds hold (pause at peak tension)
- 2 seconds eccentric (lowering the weight)
As a trainer, your value goes beyond exercise selection and time management.
Clients can follow a workout video or train alone in a gym, but what they can’t get from a screen is:
✔ An experienced set of eyes analyzing their movement.
✔ Real-time feedback and personalized adjustments.
✔ A structured, goal-driven plan tailored to their needs.
If clients recognize these benefits, personal training shifts from a luxury to a necessity.
The words you choose and when you say them can shape the entire training experience.
By adapting your communication style to fit each client, you enhance their progress, motivation, and overall satisfaction.
💡 Want to refine your training approach? Download Helf and connect with top trainers who understand the power of communication.
